Return and Refund Policy – The Badboy Store
At The Badboy Store, we strive to provide you with high-quality products and an exceptional shopping experience. Please take a moment to review our policy regarding returns, refunds, and exchanges:
Exchange Policy
- We do not offer returns or refunds. However, we do provide exchanges within 10 days of the product being delivered.
- You can exchange your product for a different size or design, subject to availability.
Eligibility for Exchange
- The item must be unused, unworn, and in its original packaging with all tags intact.
- The product should be in the same condition as when it was delivered.
- Exchanges will only be processed once the returned item passes quality checks.
How to Request an Exchange
- Contact our customer service team within 10 days of receiving your order at [your contact details].
- Provide your order number, the reason for the exchange, and the new size or design you’d like.
- Once your exchange request is approved, we will guide you through the process of returning the product for exchange.
Non-Exchangeable Items
- Items that are damaged, washed, or altered after delivery.
- Products purchased on clearance or during special sales may not be eligible for exchange.
Shipping Costs
- Customers are responsible for the shipping costs associated with sending the item back for exchange.
- We will cover the shipping costs for sending the exchanged item back to you.
Final Note
At The Badboy Store, customer satisfaction is our top priority. If you have any issues with your order, feel free to reach out to our support team, and we’ll be happy to assist you.